Shipping & Returns

Shipping Overview

We offer free standard shipping on all orders within Canada and the USA. 

For expedited and International shipping, please see the below.

We do not ship to PO boxes.

Order Changes or Cancellations

Once your order is placed, we are unable to make any changes. Please ensure all details are correct before completing checkout. This includes shipping addresses and order cancellations!! 

Returns and Exchanges

At this time, we do not offer returns or exchanges. 

If you have any issues with your order, please contact us at hello@thepilatessockcompany.com — your feedback and thoughts are important to us. We will get back to you within 48 hours.

Lost or Stolen Packages

We are not responsible for packages confirmed as delivered to the address provided at checkout.

Please double-check your shipping details before placing your order. Once your order ships, we are not able to change the address.

If your package is marked delivered but you haven’t received it, please check with your carrier or local post office first.

Contact Us

Again, if you have any questions, comments, or feedback, we'd love to hear from you. Please reach out to us at hello@thepilatessockcompany.com and we will try our best to get back to you asap (within 48 hours!). 

We are so appreciative of your order and can’t wait to see you move with confidence and comfort. <3